Help
Frequently asked questions
If something isn't answered here, the contact form reaches a person.
Membership
- Does membership cost anything?
- Membership is free to join. Paid tiers are prepared in the design but are not currently in use.
- Can I leave at any time?
- Yes. You can close your membership from account settings, and your discussions can be removed on request.
Books
- How are the monthly books chosen?
- Selections are proposed by the literary programming team and shaped by member recommendations.
- Do I need to finish the book to join the discussion?
- No. Discussions are structured so partial readers can take part without being spoiled.
Events
- Are events online or in person?
- Both. Each event listing states its format, and virtual events note the platform once confirmed.
Community
- How is the community moderated?
- Moderators review reports and apply the published community guidelines. Repeated breaches end in removal.
Authors
- I'm an author — can I take part?
- Yes. Use the contact form and choose 'Author Inquiry' and the author relations team will reply.
Reviews
- Why isn't my review visible yet?
- Reviews are read by a moderator before publication, which can take a little time.
Technical Support
- Something isn't working. Where do I report it?
- Use the contact form and choose 'Technical Support'. Include the page and what you were doing.
Partnerships
- Do you work with bookshops and libraries?
- Yes — partnership inquiries are welcome from bookshops, libraries, publishers and schools.